Crisis Communications
When situations escalate, you need experienced hands on deck. We deploy rapidly to help stabilize your communications, manage media pressure, and protect your agency's reputation — all while you focus on resolving the underlying issue.
Our crisis response
When you call, here's what happens next.
Assessment
Rapid situation briefing. Understanding the facts, players, and immediate risks.
Stabilization
Initial messaging, media holding statements, and stakeholder notification planning.
Integration
Embedding with your team, establishing communications protocols, fielding inquiries.
Resolution
Sustained support through the lifecycle of the issue until stability is restored.
What we handle
Breaking News Response
Rapid media response when your agency is in the headlines. Real-time messaging and spokesperson support.
Issues Management
Emerging controversies, public criticism, and sensitive situations that need proactive communications.
Reputational Risk
Protecting your agency's credibility when trust is on the line. Strategic messaging to rebuild confidence.
Media Escalation
When local stories go regional or national, we help manage the expanded attention.
Stakeholder Communications
Keeping elected officials, community leaders, and partner agencies informed and aligned.
Litigation Communications
Coordinating messaging when legal matters intersect with public communications.
The first 48 hours matter most
How you communicate in a crisis shapes public perception for months — sometimes years. We've been through it. We know what works.
We answer when you call. Crisis doesn't wait for business hours.
We've managed communications through emergencies, controversies, and high-stakes moments.
We understand the unique pressures of government communications.
In a crisis right now?
Call us directly. We can be working within hours.