Back to Selected Work

Case Study

Employee Engagement for a National Healthcare Company

Rebuilding workforce trust and alignment at a Fortune 150 organization with 25,000 employees across 40 states.

Employee engagement

The Challenge

A Fortune 150 healthcare company was growing fast—but internal communications weren't keeping pace. Employees reported feeling disconnected from the company's mission. Workforce surveys revealed declining understanding of strategic priorities. Engagement scores lagged behind industry peers.

What We Did

  • Launched the company's first enterprise-wide engagement survey in four years, benchmarking against competitors
  • Designed a leadership communication framework to increase executive visibility and transparency
  • Developed an inclusion strategy to improve communication for diverse, nationwide employees
  • Optimized digital platforms to ensure employees received timely, relevant messaging

Results

75%

Increase in employee trust and engagement scores

58% → 83%

Leadership communication effectiveness

27%

Increase in corporate intranet engagement

66% → 75%

Workforce alignment with corporate priorities

Facing similar challenges?

Let's discuss how we can help transform your organization's communications.

Start a conversation